Psychosocial Trained Person (PTP) in Malaysia

Psychosocial Risk Assessment

Workplace psychosocial hazards including excessive workload, poor management practices, workplace conflict, harassment, and job insecurity, are increasingly recognised as serious occupational health risks that affect worker wellbeing, productivity, and organisational performance.

Our Psychosocial Trained Person (PTP) services at SEES help businesses identify, assess, and manage psychosocial risks in the workplace through PRisMA, a 2024 Malaysian Department of Occupational Safety and Health (DOSH) guideline.

Book a Consultation
WhatsApp Us
Psychosocial Trained Person ptp

The Role of Psychosocial Trained Persons (PTP)

A Psychosocial Trained Person (PTP) is a qualified individual who has completed recognised training to conduct psychosocial risk assessments in the workplace. They’re responsible for planning, conducting, and reporting on the PRisMA PTP assessment process within an organisation, and for recommending appropriate risk controls to address identified psychosocial hazards. This typically covers:

  • Identifying psychosocial hazards in the workplace
  • Evaluating the risk level of each hazard
  • Reviewing the effectiveness of existing controls
  • Engaging workers throughout the assessment process
  • Developing a psychosocial risk management action plan
  • Reporting in accordance with DOSH PRisMA requirements

What Is PRisMA?

PRisMA (Psychosocial Risk Assessment and Management at the Workplace) is the DOSH framework for systematically managing psychosocial risks. It provides employers with a structured, evidence-based methodology for identifying and controlling psychosocial hazards.

Our PRisMA PTP Assessment Service

The Psychosocial Risk Assessment Process

Scoping and Planning
Our PTP works with your management team to define the scope of the assessment, identify worker groups, and plan the data collection process so the assessment is representative of your workforce and work environment.
Hazard Identification
Using validated psychosocial risk assessment tools aligned with the PRisMA framework, we systematically identify psychosocial hazards present across your workplace through surveys, focus groups, interviews, and documentary review.
Risk Evaluation
Identified hazards are evaluated to determine their significance, taking into account the frequency and duration of exposure, the number of workers affected, and the adequacy of existing controls.
Worker Participation
Meaningful worker involvement is a core principle of the PRisMA approach. We facilitate structured engagement with workers and their representatives throughout the assessment process, ensuring findings reflect actual workplace conditions and worker experiences.
PRisMA PTP Assessment Report
We prepare a comprehensive assessment report detailing identified psychosocial hazards, risk ratings, existing control effectiveness, and a prioritised action plan for risk reduction, fully documented in accordance with DOSH requirements.
Action Planning and Follow-Up
We work with your management team to develop a practical, prioritised psychosocial risk management action plan, and can provide follow-up support to assist with implementation and periodic review.

Key Psychosocial Workplace Hazards

Our psychosocial risk assessment can identify and address a range of workplace hazards, including:

1

Work demands

Excessive workload, unrealistic deadlines, and conflicting job demands that leave workers unable to cope within working hours.

2

Work control

Limited autonomy over how, when, and at what pace work is performed, leaving workers feeling unable to influence decisions that directly affect them.

3

Management Support

Insufficient guidance, feedback, and practical support from supervisors and senior management during demanding or difficult work situations.

4

Peer Relationships

Interpersonal difficulties in the workplace including conflict between colleagues, bullying, harassment, and discriminatory behaviour.

5

Role Clarity

Poorly defined job roles, unclear responsibilities, and conflicting expectations that leave workers uncertain about what is expected of them.

6

Organisational Change

Poorly communicated or inadequately managed restructuring, redundancies, or operational changes that create uncertainty and anxiety.

How PRisMA Improves Your Workplace

Investing in psychosocial risk assessment delivers measurable returns, improving both people outcomes and organisational performance.

Reduction in Burnout

Organisations with proactive psychosocial risk management report significantly lower rates of worker burnout and stress-related illness.

Productivity Gains

Employees in psychologically safe workplaces consistently demonstrate higher performance, better decision-making, and greater output.

Lower Absenteeism

Targeted psychosocial interventions reduce stress-related absence, keeping your workforce present, engaged, and productive.

Reduced Turnover

Healthier work environments improve staff retention and reduce the costs associated with recruitment, onboarding, and lost knowledge.

FAQ on PTP PRisMA

The Role of Psychosocial Trained Persons (PTP)

What is a Psychosocial Trained Person (PTP)?
A PTP is a qualified individual trained to conduct psychosocial risk assessments in the workplace using the DOSH-endorsed PRisMA framework. Only a recognised PTP can carry out a valid PRisMA assessment on behalf of an organisation.
Is a PRisMA psychosocial risk assessment a legal requirement in Malaysia?
Psychosocial risk management falls under the general duty provisions of the Occupational Safety and Health Act 1994, which requires employers to ensure the safety, health, and welfare of their workers.
How is a psychosocial risk assessment different from a mental health programme?
A psychosocial risk assessment identifies and addresses the root causes of psychological harm in the workplace. A mental health programme typically supports individuals who are already affected. PRisMA focuses on prevention at the organisational level rather than treatment at the individual level.
How long does a PRisMA PTP assessment take?
The duration depends on the size of your organisation, the number of worker groups, and the complexity of your work environment. A typical assessment for a medium-sized facility may take several weeks from initial scoping through to final report delivery.
Who in our organisation needs to be involved?
A PRisMA assessment requires meaningful participation from both management and workers. Senior management commitment is essential for driving action on findings, while worker involvement in surveys, interviews, and focus groups is fundamental to producing an accurate and credible assessment.
How often should a psychosocial risk assessment be conducted?
As with other occupational health risk assessments, a PRisMA assessment should be reviewed periodically, typically every two to three years, or sooner if there are significant changes to your organisation such as restructuring, rapid growth, or a notable increase in stress-related absence or complaints.
Will worker responses be kept confidential?
Yes. Confidentiality is a core principle of the PRisMA process. Individual worker responses are never attributed to specific individuals in the assessment report. Findings are reported at the group or organisational level to protect worker privacy and encourage honest participation.

Why Choose Us

Recognised Psychosocial Trained Persons (PTP)

Our assessments are conducted by qualified PTPs who have completed recognised DOSH training, ensuring your psychosocial risk assessment is valid and accepted by the relevant authorities.

Confidential and Sensitive Approach

Psychosocial risk assessment requires a level of sensitivity and trust. Our team is trained to handle worker engagement, survey data, and findings with the highest standards of professional care.

Integrated Occupational Health Support

As a full-service EHS provider, we can integrate PRisMA PTP assessment with your broader occupational health programme including medical surveillance, noise risk assessment, CHRA, and EHS consultancy.

Actionable Recommendations

We go beyond identifying what is wrong. Our reports translate psychosocial risk data into clear and practical recommendations that management can implement to improve worker wellbeing and organisational health.

Our Offices Across Malaysia

Selangor (Headquarters)

No. 18 & 20, Jalan JED 4, Bandar Parklands,  41200 Klang, Selangor Darul Ehsan

Tel: +603-3325 9781/+603-3318 9214 
Fax: +603-3325 9782

Johor

No. 01-12, Jalan Molek 1/31, Taman Molek, 81100 Johor Bahru, Johor

Tel: +607-361 0718
Fax: +607-353 5012

Penang

Penthouse 1-21-01, Suntech @ Penang Cybercity, Lintang Mayang Pasir 3, 11950 Bayan Baru, Penang

Tel: +604-619 2563

Request a Quote or Consultation

If your organisation is ready to take a proactive approach to workplace psychosocial health and needs a qualified Psychosocial Trained Person to conduct a PRisMA PTP assessment, our team is ready to help. We provide thorough, sensitive, and professionally conducted assessments that give you a practical roadmap for improvement.

Contact us today to discuss your psychosocial risk assessment requirements or to schedule a consultation.

enquiry@sees.com.my

603-3325 9781

6019-350 9781